If the order has been sent tracked then youll be able to click through to track it from your account. Myprotein Arab Emirates. Don't worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. The discount on your initial order may be different from the discount on recurring orders. Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over. We are now pleased to be able to offer Myprotein to the USA. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Your goods will be cleared for customs purposes in one of the following clearance countries: 2. Has my data been transferred to someone else/a third party? In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. The winner of a prize will be notified within 28 days after the winner has been ascertained. Select A Topic My Account Delivery Returns and Refunds Website Product Advice Update to privacy policy My Account How do I register? Backorders will not be matched and we do not match prices on items that are out of stock, The product must be a new product, not a clearance item and not reduced due to being damaged or out of date, Other coupons and promotional codes may not be used with price matches, The price beat must be completed BEFORE you order the product from us. $14.99. you are legally capable of entering into binding contracts; the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity. The Promoter reserves the right to disqualify without notice any entries that it believes are fraudulent. Register Your Return Click here to start your return. Only one prize will be awarded per household. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. Flavor: Amount: What do I do if I have ordered the wrong item? If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. Please send us a message through your account. The item I ordered is out of stock. Entrants are liable for their costs to access computer networks. Payment can be made by any major credit or debit card or via your PayPal account. It has not been transferred outside the THG group. We take pride in our products so were sorry to hear youve received your order damaged. No price match requests will be honoured retrospectively, We reserve the right to exclude 'special offers', We can only price beat single products and not a combination of products, The company must have been trading for at least 6 months and able to take online payments otherwise it will be left to our discretion. How will I know when my order has been dispatched? just being transparent about it. Retailer website will open in a new tab. You will need to tell us exactly what the fault is and as soon as possible after discovering the fault and we will advise what to do next. disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. Need some more help? Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. If the code doesnt work then you'll need to check you're not trying to use more than one offer, you can only use one per order. 52 results. Applied at checkout, discount will equal specific country delivery costs. which case please use the link you see at the bottom of the email. data for a number of years for purposes such as tax and accounting. Comments on our service and even new ideas to make your experience with us even better are always welcome. These clearance countries are subject to change without notice being provided to you. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. No code needed. We'll send you an email within an hour to let you know if the cancellation worked. In Shopping. We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. If you do not agree to these Terms, please do not access nor use the Website. All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. You confirm that the credit, debit card or PayPal account that is being used is yours. For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. Earn 10 for every successful referral and your friends will get 3 month free delivery! Our quality. This means that next time around you can order your favorite supplements with ease. Youll need to click on the item and choose the cancel option. Where can I find your Terms and Conditions? If you're having problems accessing the checkout or any part of our website, then please get in contact with our Customer Service team straight away so we can fix this for you! There's no need to worry, we're DPA- compliant meaning we care about keeping your details safe. some instances, the controller may have been a specific entity within THG. My Protein has a consumer rating of 1.39 stars from 82 reviews indicating that most customers are generally dissatisfied with their purchases. Send our Customer Service team a message while youre in your account. If you are participating in the Referral Scheme, you will be unable to participate in any affiliate schemes, cash-back offers and/or any other promotions of this nature. I have paid for an order using a Gift Voucher. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). Your account will show any previous orders youve placed. Myprotein UK HQ, M90 3RR Manchester, UK Earn $25 today by referring a friend. All entrants are to be aged 18 or over unless any other age restriction is specified or implied. How do I give the Gift Voucher to the recipient? Are you shipping from outside the UK now? PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. You could also try coupons from popular stores . Myprotein is dedicated to providing the best-quality products. We also recommend checking funds in the account. Our high quality supplements and clothing mean you can focus all your effort on achieving your goals with the knowledge that . Returns 46. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. There will be no cash or other alternative to the prize offered and prizes are not transferable. g. Subscribe and save discounts may be available. Find the products you want and add them to the cart. MyProtein is committed to making sure you have all the information you need and we have provided the FAQs below to answer any questions you may have. Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. You agree to indemnify Myprotein for all claims brought by a third party against Myprotein arising out of or in connection with a breach of any of these warranties. You will See Marketing above, for more details of how to opt-out of marketing. Once you have received the electronic Gift Voucher code you can then forward on this email to the gift recipient, or you can print out the voucher and give it to them. No code needed. See our Returns Policy to help you get the order back to us instead. These customs formalities will be carried out in different countries depending on the country in which your delivery address belongs, and the carrier used. To start your return, follow the steps located within the returns policy by clicking HERE. If you want to try and cancel so that a new order can be placed, then you'll need to log-in to your account. The new Discount given when offer requirements are met. l. We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time. Please dont throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. The majority of our EU orders will be fulfilled from within the EU but some products will be sent from UK. What is the amino acid profile for X product? If the missing item is not on there then you'll need to allow longer for it to be delivered. So that we can look into this for you, please contact us to tell us more. This will then apply the voucher to your order. Myprotein's return policy states that the customer has 14 days to cancel their order which starts on the day that the item has been received. If you need any support please contact us. 1. You'll need to click on the item and choose the cancel option. We ship items separately to make sure you get what you need as quickly as possible. Our Delivery Information page can tell you that, youll have the option to see timeframes worldwide! To find out about more you'll need click into the 'Your Referrals' section within your account. To receive a refund or a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. Gift(s) automatically added to basket when offer requirements are met. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and. The company has every inch of the athletic field covered, providing recipes to workout and eating tips, all supported by their nutrition-based core values and products. Who WAS the controller? the controller in respect of your data will have been The Hut.com Limited. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! What do I do if I have not received my order? Reply from Myprotein. Our Omega 3 is obtained from sources of oily fish. Your parcel may have been left somewhere safe, such as with a neighbor or been taken to a local depot. You can contact our Customer Service team through your account. Delivery costs policy to help you get what you need as quickly as.... Generally dissatisfied with their purchases we take pride in our products so were sorry to youve. Specific entity within THG is being used is yours contact us to tell us more send our Service... Myprotein Customer Service team a message while youre in your account notified within 28 days after the winner has ascertained. These Terms, please do not access nor use the link you see at the bottom the... 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